Legal notice

Last Updated: July 2026

This Legal Notice provides information about Hergems, the legal framework governing our business activities, product information guidelines, limitations of liability, intellectual property rights, and customer protections.


1. Business Information

Hergems operates as an online retail business offering practical home lighting products and related accessories to customers in the United States.

Brand:
Hergems

Business Address:
9073 SCAPULAR ST
CORPUS CHRISTI, TX 78406
United States

Customer Support Email:
support@hergems.com

Support Hours:
Monday – Friday
9:00 AM – 6:00 PM Eastern Time (ET)

All purchases made through Hergems are transactions between the customer and Hergems.


2. Governing Law

This website is operated from the United States.

To the extent permitted by applicable law, the use of this website and purchases made through Hergems shall be governed by applicable laws of the United States and the state where Hergems operates, without regard to conflict-of-law principles.

Any disputes that cannot be resolved through customer support may be handled by courts with appropriate jurisdiction.

Nothing in this Legal Notice limits any consumer rights that cannot be excluded under applicable law.


3. Product Information & Safety

We make reasonable efforts to ensure that products offered through Hergems are sourced from reputable suppliers and meet applicable safety requirements where required.

Where available, product listings may include information regarding certifications such as:

  • UL
  • ETL
  • CE
  • RoHS

Certification details, when available, will be provided within individual product listings.

Products should be used according to provided instructions and are intended for normal residential applications.

Unless otherwise specified, electrical products are designed for standard North American household electrical systems.


4. Accuracy of Information

We work to ensure that product descriptions, specifications, images, pricing, and availability information are accurate.

However, occasional errors may occur.

Please note:

  • Product images are provided for reference purposes.
  • Colors and finishes may vary depending on screen settings and lighting conditions.
  • Product dimensions may have reasonable manufacturing variations.
  • Performance information is based on supplier-provided specifications.

We reserve the right to correct errors, update information, or modify product listings at any time without prior notice.

If a significant error affects an order already placed, we will contact the customer before proceeding whenever possible.


5. Consumer Rights

Customers are protected by applicable federal, state, and local consumer protection laws.

Nothing in this Legal Notice is intended to waive or limit rights that cannot legally be excluded.

Where applicable, customers may have rights relating to:

  • Product quality
  • Consumer privacy
  • Returns and refunds
  • Advertising disclosures
  • Warranty protections

For information regarding personal data handling, please review our Privacy Policy.


6. Product Warranties

Some products may include manufacturer warranties.

Warranty coverage, terms, and duration may vary depending on the product and supplier.

When warranty information is available, it will be provided in the product listing or included documentation.

If you experience a product issue during an applicable warranty period, please contact:

support@hergems.com

Our team will assist with available options.


7. Limitation of Liability

To the maximum extent permitted by law, Hergems shall not be liable for indirect, incidental, consequential, special, or punitive damages arising from:

  • Use of the website
  • Product misuse
  • Improper installation
  • Unauthorized modifications
  • Website interruptions
  • Delays caused by third parties

Our total liability relating to any purchase shall not exceed the amount paid for the applicable order.

Some jurisdictions may not allow certain limitations of liability. In such cases, liability will be limited to the maximum extent permitted by law.


8. Intellectual Property

All content available on Hergems, including but not limited to:

  • Website design
  • Text content
  • Product descriptions
  • Graphics
  • Logos
  • Images
  • Branding elements

is owned by or licensed to Hergems and protected by applicable intellectual property laws.

Content may not be copied, reproduced, distributed, modified, or republished without prior written permission.

All third-party trademarks, product names, and brand names remain the property of their respective owners.


9. Third-Party Services

Hergems may use trusted third-party service providers to support business operations, including:

  • Payment processing providers
  • Shipping carriers
  • Website service providers
  • Analytics and security services

These providers may process limited information necessary to provide their services.

Hergems is not responsible for the independent policies, practices, or actions of third-party service providers.


10. Changes to This Legal Notice

We reserve the right to update or modify this Legal Notice at any time.

Any updates will be posted on this page with a revised "Last Updated" date.

Continued use of the website after updates are published indicates acceptance of the revised Legal Notice.


11. Contact Information

If you have questions regarding this Legal Notice, legal matters, or product-related concerns, please contact us:

Brand:
Hergems

Business Address:
9073 SCAPULAR ST
CORPUS CHRISTI, TX 78406
United States

Email:
support@hergems.com

Support Hours:
Monday – Friday
9:00 AM – 6:00 PM Eastern Time (ET)


Hergems is committed to operating transparently, providing accurate information, and supporting customers with clear policies and responsible business practices.